Privacy Policy

City Maid respects the privacy of every customer who contacts us or books a cleaning service. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or our services, you agree to the practices described below.

Information We Collect

When you contact us or book a cleaning service, we collect the following:

• Your name, email address, and phone number
• Your property address and details about the cleaning service you need
• Payment information processed through our secure payment provider

How We Use Your Information?

We use the information you provide to confirm and deliver your booked cleaning service. We may also use it to send appointment reminders, respond to questions or complaints, and improve our service quality.

Who We Share Your Information With?

City Maid does not sell, rent, or trade your personal information. We may share your data only with trusted service providers who help us deliver our cleaning services, such as our payment processor. These providers are bound by confidentiality agreements and may only use your information for the purpose it was shared.

How We Protect Your Information?

We store customer data in secure databases with restricted access. Only authorized staff members who need access to your data to deliver your service can view it.

Cookies and Analytics

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to block or limit cookies at any time.

Your Rights

You have the right to access the personal data we hold about you, correct any inaccurate information, and request deletion of your data. To exercise any of these rights, contact us at info@citymaid.ae.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of our website after an update means you accept the revised policy.

Contact Us

For any questions about this Privacy Policy, contact us at info@citymaid.ae or call 052-774-5080.